24/7 Emergency Service
Careers with SERVPRO of Flagstaff/East Sedona
Below are the current career opportunities at SERVPRO of Flagstaff/East Sedona. We are looking for hard-working individuals to work in the office and out in the field. For our office positions, previous experience working in an office setting is preferred, and you will have hands on training with another office staff member. For our technician positions, previous experience is preferred, but not required. You will work alongside other technicians that are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) until you are more experienced and have received your own IIRCR certifications. Please consider a career with SERVPRO of Flagstaff/East Sedona!
Current Open Positions
Below are the current careers SERVPRO of Flagstaff/East Sedona has available at this time.
What to do
If you would like to apply to any of the open positions, please send your resume to daniel@servpro11009.com.
Primary Role: Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs and customer satisfaction activities. Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking. Perform general office duties such as drafting correspondence, filing and creating reports.
Results Expected: All administrative work is processed and documented accurately and timely. Customers, COIs (Center of Influence), Production Team, Marketing Reps/ Estimators and the Office Manager/Owner are communicated to in a timely and accurate manner. Customer satisfaction is maintained at a high level. Processing of accounts payable and receivables are current. All files and reports are maintained and provided as required. All administrative tasks are completed as assigned.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Manage and complete jobs according to SERVPRO procedures per work order. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Resolve problems quickly as they arise. Monitor all assigned jobs to ensure that customer needs are met. Perform sales and marketing activities including add-on sales and security checks. Communicate and establish relationships with commercial, insurance and residential customers. Clean and maintain vehicles, equipment, warehouse and office areas.
Results Expected: Production processes are performed according to SERVPRO production guidelines. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Owner/Project Manager and customer are timely. Jobs are completed either meeting or exceeding customer expectations. Vehicles, equipment, and facilities remain clean and orderly.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company. Utilize the quarterly Marketing Media Kit to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met.
Results Expected: Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding customer expectations.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Manage the Franchise office team with all accounting and administrative activities. Manage all aspects of franchise accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure that all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget, to automate and improve office productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in house expert on utilizing Quick Books Pro®, ScanER XL®, ManagER®, and Microsoft Office. Manage and improve customer satisfaction including the resolution of customer complaints.
Results Expected: The annual office plan is effectively executed, resulting in the efficient operation and appropriate support of all franchise functions. All accounting transactions are current and proper accounting procedures are followed. All reporting is accurate and timely. Customer files are audited and contain proper documentation. The franchise office team is competent and effective in all administrative tasks. Customer expectations are met or exceeded and all customer complaints are resolved quickly and as much as possible (feasible) to the satisfaction of the customer.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.
Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
